Privacy Policy
Last Updated: December 2024
Introduction
ARKA Services & Architects ("ARKA," "we," "us," or "our") respects the privacy of visitors to our website and clients engaging our professional services. This Privacy Policy explains how we collect, use, disclose, and protect personal information.
By accessing our website or engaging our services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
- Contact information (name, email address, phone number, mailing address)
- Project information (site location, requirements, budget parameters)
- Professional information (company name, role, industry)
- Communications (emails, messages, consultation notes)
Information Collected Automatically
- Website usage data (pages visited, time spent, navigation paths)
- Device information (browser type, operating system, screen resolution)
- IP address and approximate geographic location
- Referral source
How We Use Information
We use collected information to:
- Respond to inquiries and provide requested information
- Evaluate project feasibility and prepare proposals
- Deliver architectural and design services
- Communicate about ongoing projects
- Send relevant updates about our practice (with consent)
- Improve our website and services
- Comply with legal and professional obligations
Information Sharing
We do not sell personal information to third parties. We may share information with:
- Project Consultants: Engineers, contractors, and specialists engaged on your project, limited to information necessary for their scope
- Service Providers: Technology vendors, hosting services, and professional advisors supporting our operations
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with merger, acquisition, or sale of business assets
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project documentation is retained in accordance with professional practice standards and regulatory requirements.
Your Rights
You may:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information (subject to legal and professional retention requirements)
- Withdraw consent for optional communications
To exercise these rights, contact us at: privacy@arka.pk
Contact
For privacy-related inquiries:
ARKA Services & Architects
DHA Phase 1, Lahore, Pakistan
Email: privacy@arka.pk
Have questions?
Contact us for any legal or policy inquiries.